- Backup your data: Before powerwashing your Chromebook, it’s important to back up any important data or files that you want to keep. You can save your data to an external hard drive or to the cloud using a service like Google Drive.
- Open the settings menu: Click on the status area (the area in the bottom right corner of the screen that displays the time and battery status), and then click on the gear icon to access the Settings menu.
- Click “Advanced”: Scroll down to the bottom of the Settings menu and click on the “Advanced” section.
- Click “Reset Settings”: Under the “Powerwash” section, click on “Reset Settings.”
- Confirm the reset: A pop-up window will appear asking you to confirm that you want to reset your Chromebook. Click on the “Reset” button to confirm.
- Sign in to your Google account: After your Chromebook restarts, you’ll be prompted to sign in to your Google account and set up your device as if it were new.
Note that powerwashing your Chromebook will erase all local data, so make sure to backup any important files before proceeding.
- Press and hold the “Refresh” key: On most Chromebooks, the “Refresh” key is located above the number 3 key and looks like a circular arrow. Press and hold the “Refresh” key.
- Press and hold the “Power” button: On many Chromebooks, the power button is located on the side or at the top of the device. Press and hold the “Power” button while still holding the “Refresh” key.
- Release both keys: After a few seconds, release both the “Refresh” and “Power” keys.
Your Chromebook should now restart. If this method doesn’t work, you can try holding down the “Refresh” key and then connecting the Chromebook to a power source, such as a charger. This should also force the Chromebook to restart.
- Check the charger: Make sure that the charger is plugged in correctly and that the charging cable is securely connected to the Chromebook. Check the charger for any signs of damage, such as frayed wires or a bent connector.
- Check the power outlet: Make sure that the power outlet you are using is working properly. Try plugging in another device to see if it charges.
- Restart the Chromebook: Sometimes restarting the Chromebook can fix charging issues. Press and hold the power button for 10 seconds to force the Chromebook to shut down, then press the power button again to turn it back on.
- Check the battery: If the battery is completely drained, it may take some time for it to start charging. Leave the Chromebook plugged in for at least 30 minutes before checking if it is charging.
- Check for software updates: Make sure that your Chromebook is up-to-date with the latest software updates. Go to “Settings” > “About Chrome OS” > “Check for updates” to see if there are any available updates.
- Check the charging port: Inspect the charging port on the Chromebook for any debris or damage. If the port is damaged, it may need to be repaired or replaced.
If none of these steps fix the issue, you may need to contact the manufacturer or a technician for further assistance.