Small business – reasons to start using a VoiP phone system
VoIP, or voice over the Internet protocol, or if you prefer Internet telephony services, is the perfect all-inclusive phone system for small businesses at low cost.
When you have a good quality internet connection you can also have a Voip phone system for your small business. This allows you to make voice calls over the Internet instead of going through your local tel. company system.
It is easy to use, cheap and always reliable. Offering many great benefits to all types of small and medium-sized enterprises, such as:
Free Internet calls
Voip phone system allows you to make unlimited calls at any time directly through your internet connection with 24/7 access. You no longer need to incur large toll call bills in your company; in fact, no more charges are required for calls. You can make a call from any of the phones, mobile devices, computers, or laptops anywhere in the installation. A new way of opportunity will suddenly open up for the businessman, with the possibility of having video conferences, live chats or multiple calls as needed.
No contract required
Most local VOIP operators do not require a service contract; you are free to cancel at any time without having to pay fees or fines. This allows you the freedom to look around until you find a supplier that suits your needs.
No need for an IT specialist, the whole system is easy to use and can be used on any mobile phone, laptop or mobile device you may already have. This means that you never need to invest in expensive hardware. As soon as you want, you can start using the system software that will easily guide you through the setup steps while explaining how the system works.
You’ll have your own dashboard to set up the features you need yourself without the need for IT services.
CRM integration or customer relationship management
This very useful tool that is part of the Voip system allows you to track your current and potential interactions with customers. Through the web portal it is possible to track employee actions, facilitate management departments, track customer requests, listen to recordings while tracking expenses and ensure that customers receive the best possible service.
There are no hidden rates, VoiP service providers structure the different plans to meet the needs of different companies. You never get stuck with a plan that doesn’t work for you or isn’t profitable. You can switch plans until you find the right one for your needs.
The first time you join most companies they offer discounted prices or free trials so you can try before you buy.
There are many good reasons to start using a VoiP phone system for your small business. You can expect a lower overall cost of the phone system with free calls and a net result of more features and fewer issues. You don’t need IT service personnel for your phone system, and you can use it anywhere, anytime.