iPhone problems with Face ID, volume goes down, getting notifications from muted conversations

Face ID won’t unlock your iphone

If Face ID isn’t unlocking your iPhone, there are several possible reasons why this could be happening. Here are some troubleshooting steps that you can try:

  1. Make sure your face is positioned correctly: Hold your iPhone at eye level and make sure that your face is fully visible to the front-facing camera. Avoid wearing sunglasses, hats or scarves that cover your face.
  2. Check if Face ID is turned on: Go to Settings > Face ID & Passcode and make sure that the feature is turned on. If it’s off, turn it on and try again.
  3. Reset Face ID: Go to Settings > Face ID & Passcode and tap on “Reset Face ID.” Then set up Face ID again by following the on-screen instructions.
  4. Clean the TrueDepth camera and sensors: Use a clean, dry cloth to wipe the TrueDepth camera and sensors at the top of your iPhone. Make sure that there is no dirt, debris or smudges on them.
  5. Check for software updates: Make sure that your iPhone is running the latest version of iOS by going to Settings > General > Software Update. If an update is available, install it and try again.
  6. Try entering your passcode: If Face ID still isn’t working, try entering your passcode to unlock your iPhone. This may indicate that there is a problem with the TrueDepth camera or sensors, and you may need to contact Apple support for assistance.

    iPhone
    photo: Pixabay

Your iPhone microphone volume goes down during calls

If your iPhone microphone volume goes down during calls, there are a few possible reasons why this could be happening. Here are some troubleshooting steps that you can try:
  1. Check the microphone port: Ensure that the microphone port on your iPhone is clean and clear of any dust or debris that might be interfering with the sound. You can use a small brush or compressed air to clean the port.
  2. Restart your iPhone: Sometimes simply restarting your iPhone can fix the issue. Press and hold the power button until the “Slide to power off” slider appears. Slide it to turn off your iPhone, then press and hold the power button again to turn it back on.
  3. Disable noise cancellation: Noise cancellation can sometimes affect the volume of your microphone during calls. Go to Settings > General > Accessibility > Audio/Visual and turn off the “Phone Noise Cancellation” option.
  4. Turn off Bluetooth: If your iPhone is connected to a Bluetooth device, try turning off Bluetooth to see if that fixes the issue.
  5. Check for updates: Make sure that your iPhone is running the latest version of iOS by going to Settings > General > Software Update. If an update is available, install it and try again.
  6. Reset all settings: Go to Settings > General > Reset > Reset All Settings. This will reset all of your iPhone’s settings to their defaults, but won’t delete any data. Then try making a call again.
  7. Contact Apple Support: If none of these steps fix the issue, you may need to contact Apple Support for further assistance. There could be a hardware issue with your iPhone that requires repair or replacement.

You get notifications from muted conversations

If you’re getting notifications from muted conversations on your iPhone, there are a few possible reasons why this could be happening. Here are some troubleshooting steps that you can try:
  1. Check if the conversation is truly muted: Make sure that the conversation you’re getting notifications from is actually muted. To check this, go to the Messages app, swipe left on the conversation and tap “Hide Alerts.” If the toggle next to “Hide Alerts” is turned on, the conversation is muted. If not, tap it to turn it on and see if this resolves the issue.
  2. Turn off notifications for the Messages app: If the conversation is muted but you’re still getting notifications, try turning off notifications for the Messages app altogether. Go to Settings > Notifications > Messages and turn off “Allow Notifications.” This will disable all notifications for the Messages app, including those from muted conversations.
  3. Restart your iPhone: Sometimes simply restarting your iPhone can fix issues with notifications. Press and hold the power button until the “Slide to power off” slider appears. Slide it to turn off your iPhone, then press and hold the power button again to turn it back on.
  4. Update your iPhone: Make sure that your iPhone is running the latest version of iOS by going to Settings > General > Software Update. If an update is available, install it and see if this resolves the issue.
  5. Reset all settings: Go to Settings > General > Reset > Reset All Settings. This will reset all of your iPhone’s settings to their defaults, but won’t delete any data. Then check if you’re still getting notifications from muted conversations.
  6. Contact Apple Support: If none of these steps fix the issue, you may need to contact Apple Support for further assistance. There could be a software or hardware issue with your iPhone that requires repair or replacement.
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