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Webllena > Blog > Tips > Simple Steps to Recover Your TikTok Account
Tips

Simple Steps to Recover Your TikTok Account

Last updated: August 19, 2025 11:56 AM
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To recover your TikTok account, follow these straightforward steps within 30 days of deletion to avoid permanent loss.

  1. Open your TikTok app and tap the profile icon in the bottom right corner. Then, select “Sign Up.”
  2. At the bottom of the screen, tap “Log in” next to “Already have an account?”
  3. Choose the option “Use phone/email/username” and enter your username and password. If you’ve forgotten your associated email, don’t worry; you can still recover your account using your phone number or username.
  4. On the following page, tap the “Reactivate” button at the bottom, and your account will be reactivated shortly.

Recovering a Deleted TikTok Account After 30 Days: Unfortunately, TikTok accounts deleted for over 30 days are permanently closed and cannot be recovered, so act swiftly.

recover your TikTok account
TikTok – image: Pixabay

Resolving TikTok Shadowbanning: If you suspect you’ve been shadowbanned on TikTok, signifying that your content may be partially restricted due to a breach of TikTok’s Community Guidelines, here’s how to address the issue. TikTok won’t directly notify you of a shadowban, but you may observe declining views and likes. To get un-shadowbanned, follow these steps:

  1. Remove any content that may violate TikTok’s terms.
  2. Clear your TikTok cache.
  3. Delete and then reinstall the TikTok app.

Be patient; it may take a couple of weeks for your account to return to normal.

How to Recover Your TikTok Account without Email or Phone Number

To regain access to your TikTok account without email or phone number details, you must follow these steps:

  1. Submit the TikTok Feedback Form: Initiate the recovery process by completing the TikTok feedback form.
  2. Alternative Method: If you prefer, you can create a new TikTok account and use the in-app reporting feature to report the issue.
  3. Await TikTok’s Response: After submitting the feedback form or reporting the problem, exercise patience as you wait for TikTok’s response. Please note that without access to your email or phone number, you won’t be able to reset your password.

Reaching Out to TikTok Directly

Besides the feedback form, there’s an alternative way to contact TikTok via the TikTok app. Here’s how:

  1. Create a New Account: Start by creating a new TikTok account.
  2. Log In and Access Profile: Log in to TikTok using your new account credentials. Navigate to your profile by tapping the three dots in the lower right corner.
  3. Report a Problem: Scroll down and select “Report a problem.”
  4. Provide Details: Choose a relevant topic, tap “No,” then “Still have a problem.” Describe your issue and tap “Report.”

Now, let’s dive into a step-by-step guide on using the TikTok feedback form to recover your account:

1. Visit the TikTok Feedback Form

Begin the process by accessing the TikTok feedback form. This form serves a dual purpose, allowing you to provide feedback on your app experience and report issues. Any information you provide is used solely for responding to your report. You can access the form on both desktop and mobile.

  • Perform a Google search for “TikTok feedback” and click the first result.
  • Alternatively, use this official TikTok feedback form link: Share your feedback.

2. Enter Your Email Address and Username

Once on the TikTok feedback form, you’ll find a “Contact information” section with two fields. The first, labeled “Email address,” is marked with an asterisk. Here, enter any email address, which doesn’t have to be associated with your TikTok account. Since you’ve lost access to your previous email, use an alternative address, or create a new one. Additionally, complete the “Username” field, which is necessary for account recovery.

3. Explain Your Email and Phone Number Loss

Scroll down on the form beneath the “Username” field, and you’ll come across a “What would you like to tell us?” section marked with an asterisk. In this mandatory section, explain the problem you wish to report. As you are aiming to recover your TikTok account without email and phone number access, provide a concise description like: “Hello TikTok, I’ve forgotten my TikTok password and lost access to my email and phone number. My TikTok username is @example. Can you assist me in recovering it?”

While there is an option to upload attachments under the “What would you like to tell us?” field, it’s unnecessary for reporting email and phone number loss. You can proceed to submit the form without attachments by clicking the “Submit” button.

Once submitted, allow 3 to 5 business days for TikTok to respond. They will communicate via the email address you provided in the “Email” field, so ensure you monitor your email for instructions on how to recover your account.

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