How should I fix a “there was a problem resetting this PC” error in Windows 10?

There are several possible solutions for fixing a “there was a problem resetting this PC” error in Windows 10:

  • Try running the built-in Troubleshooter for Windows Update and the Windows Update standalone installer.
  • Disable any third-party antivirus or firewall software temporarily and try resetting the PC again.
  • Use the Windows 10 installation media to perform a clean install of Windows 10.
  • Use the System File Checker (SFC) tool to check and repair any corrupted or missing system files.
  • Check the health of your hard drive or SSD and replace it if necessary.
Fix Windows Boot Loop
photo: Pixabay


To fix the “There was a problem resetting your PC” issue on Windows 10, follow these steps:

  1. Open Settings and go to Update & Security, then select Recovery, and click on Advanced startup. Click on the Restart now button.
  2. In the new window, select Troubleshoot and then Advanced options. Click on Command prompt.
  3. Select the administrator account and enter the credentials for that account.
  4. In the Command Prompt window, type the following commands (in italics) and press Enter after each one: cd %windir%\system32\config, ren system system.001, ren software software.001.
  5. Close the Command Prompt window, and you will be taken to the Windows Recovery Environment screen. Select the Continue option to get back into your operating system.
  6. After the reboot, the “There was a problem resetting your PC” issue should be resolved.

Note: Before attempting any of these solutions, make sure to back up all important data on your PC to prevent data loss.


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