IT Tips

Solutions for Netflix Error U7361 in Windows 10

Last Updated on 2 years by D.Fili

Did you just start watching a movie in the Netflix app on Windows 10 and found an error? Is it the error U7361?

Users often face bugs in the Netflix app. But, error U7361 has become very common. This error can come with additional parts. It can be like U7361-1253-887A0001, Netflix Error U7361-1254-XXXXXXXX or whatever. Each error code is similar. However, the solutions may not always be the same.

How to fix netflix U7361 error in Windows 10 Netflix App:
Solutions depend primarily on the error code. However, these are the methods you can follow to fix error code u7361 in the Netflix Windows 10 app.

1. Restart your computer:
Whenever this issue occurs, you can restart your PC as the first attempt to resolve the issue. Above all, restart your computer to help a lot to resolve the error U7361-1254-C00D4E85.

2. Restore the Netflix app:
This is another possible way to resolve the U7361 error. To reset the Netflix app, open Windows 10 Settings. You can press Win and I on your keyboard to open it. Then go to Settings > Applications. Now, find Netflix and click Advanced. After that, click Reset.

3. Move the Netflix app:
It’s a solution that often works. You can change the installation location of the Netflix app. If you don’t know how to do this, just go to Settings > Netflix Apps> . Then click Move and choose the drive you want to move it to. Now, check to see if you fix Netflix error U7361.

4. Update audio and graphics drivers
If you encounter error U7361-1253, there is a problem with the audio or video drivers. This thing is often caused by incompatibilities. Therefore, you must install the latest drivers on your PC. If you don’t know how to do this, read: Update drivers comfortably

5. Update Windows:
Are there any pending Windows updates? This may be one of the reasons why this issue occurs while watching anything in the Netflix app. Therefore, you must check whether Windows updates and installations are available.

6. Install the Media Feature Pack:
If you are using Windows 10 N or KN edition and are facing Netflix error U7361, you must install the Windows Media Feature Pack. Then restart the computer. This will solve your problem.

7. Turn off audio enhancement:
In some cases, this method works very well for error U7361-1253-C00D36B4. To turn off audio enhancement, follow these things.

At first, right-click the Volume icon on the taskbar and select Playback Devices.
Then double-click the audio device you are currently using.

Now, go to the Improvement tab and check Disable all sound effects/improvements.
Click OK.
From now on, you shouldn’t find this problem with Netflix anymore.

8. Run the application troubleshooter:
You can run the app’s troubleshooter to eliminate any issues with the Windows Store. If you haven’t tried it yet, follow these steps:

Open Settings by pressing Win and I on your keyboard.
Then go to Update & Security > Troubleshooting.
Find the Apps option in the Windows Store and open it.
Run the troubleshooter.
Hopefully it will fix the Netflix u7361 bug.

9. Reinstall the Netflix app:
If there’s nothing from the previous work, you can try reinstalling Netflix. You can simply right-click on it and choose Uninstall. Then reinstall it from the Windows Store.

10. Disable debug settings:
If you encounter error U7361-1255-C00D715D, this method is perfect for you. Disabling debug settings can resolve the issue. Here are the instructions.

Open the Start menu.
Now, type msconfig. You’ll see an “System Settings” app in the output. Just open it.
Then go to the Startup tab and uncheck Make all startup settings permanent.
Now, open Advanced Options and clear Debug.
Then click Apply and OK.
Restart the computer.
Let’s hope he doesn’t run into error again.

11. Logging settings:
This is one of the most functional methods. But, I recommend you take back up the registry before following my instructions.

At the top, open the Start menu, type regedit, and press Enter.
Then go to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Audio.
Locate the DisableProtectedAudioDG key and delete it.
Now, exit Registry Editor.
Then open the command prompt as an administrator. To do this, open the Start menu, type cmd, right-click the command prompt, and then click Run as administrator.
At this point, type the following commands and press Enter for each of them.
We hope that the Netflix error U7361-1253 will be fixed.

12. Repair system files:
Corrupted system files can cause several problems. It can also be a reason for U7361 error in the Netflix app. Therefore, you can try to repair the problematic system files.

There may be other solutions. But, these are the most common and working methods to get rid of such Netflix errors.  Photo:Netflix

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